In December of 1995, the El Paso County Sheriff's Office was the first Colorado Sheriff’s Office to implement an anti-fraud program designed to identify inmates to federal, state, and local public assistance agencies with the intent to cease illegal benefit payments to incarcerated persons. Individuals who are incarcerated are not entitled to receive benefits from the Social Security Administration, Colorado Division of Employment and Training, and Department of Social Services; these benefits are in the form of SSI, disability, unemployment, food stamps, and AFDC payments.

It is the inmate’s responsibility to inform visitors of trusty schedules to avoid visiting complications. The Video Visitation staff does not have access to inmate trusty and Gateway schedules.

1. If any public visit is terminated due to a rule violation or disruptive activity, the visitor or inmate may be banned from visits.  Warnings may or may not be given depending on the severity of the rule violation. The time limit on the ban will be based on the severity or the rule violation.
2. Visitors will be notified by mail or phone.
3. Inmates can check monitors/tablets for bans.
4. Inmates can ban visitors by submitting a request in the kiosk to the Floor Security Sergeant. The ban is automatically 90 days minimum unless a longer time frame is requested.

Any visit that is not for personal reasons. The visit is conducted by a recognized professional that has advanced training and education in their field of expertise. The visit is connected to the inmate’s case (legal, evaluations, investigations) or the inmate’s incarceration (internal jail programs, volunteers.)  The following professionals will not be allowed visits with inmates at the El Paso County Jail. These professionals are only permitted as professionals online or at the Video Visitation Center:

• In person - same day/walk-ins are on a first come, first serve basis and wait times may apply. Send an email to [email protected], prior to arrival to assist with smoother check-in. Availability of booths and contact rooms will be known upon check-in as availability changes consistently.   
• Webex - same day Webex visits are on a first come, first serve basis and conducted on the hour/half hour only.

1. Proper government-issued identification is required to visit. Proper identification must include your full name, photo and date of birth.  If we cannot confirm your identity, we will not allow you to visit.
2. Visitors must be 18 years old unless accompanied by an adult.