Internal Affairs Unit

General Information

The El Paso County Sheriff’s Office has continued to improve the business practices of the Sheriff’s Office with the explicit goal of providing the citizens of El Paso County with a safe and secure living environment. Consistent with this goal is establishing processes that monitor external and internal practices in a manner that is consistent, fair, and transparent to both public and employee scrutiny. The administrative arm charged with monitoring employee adherence to established policies is the Internal Affairs Unit.

Swearing in photo of Sheriff Joseph Roybal and his wife Melissa.

Contact Information

Phone
(719) 520-7345

Internal Affairs Unit Function

The Internal Affairs Unit serves several important functions.  The primary mission of the Internal Affairs Unit is to investigate allegations of employee wrong-doing and poor performance.  The preponderance of allegations are addressed by the chain of command.  Once an allegation is received, the Internal Affairs Unit enters it into the IAPro case management system which assigns each case a unique number. Upon completion of each investigation, the IA staff sends each citizen a formal letter outlining the results of their inquiry then closes out the case. Employees of the Sheriff’s Office receive a formal disposition of allegations in writing from their chain of command. Discipline, corrective action, etc., if necessary and appropriate, is remediated at the unit level by the chain of command.

Sheriff’s Office Policy & Procedure details / defines the dispositions available for complaints filed.  They are:

  • Sustained:  The allegation is substantiated.  The misconduct did occur and disciplinary action will be taken.
  • Sustained with no penalty:  The allegation is substantiated.  The misconduct did occur and corrective action will be taken.  This disposition is corrective in nature and not punitive.  
  • Not-sustained: The allegation is not substantiated.  There is not sufficient evidence to prove or disprove the allegation.
  • Unfounded: The allegation is false or not factual.  There was no misconduct.  The incident did not occur or involve the accused employee.
  • Exonerated: The incident occurred but the accused employee acted lawfully and properly.

All Sheriff’s Office policies governing the investigative review processes are made available to the citizens of El Paso County in the spirit of transparency and to ensure our accountability to the citizens we serve.

Training

As the Sheriff’s Office has grown, so has the importance of training for all employees. The Internal Affairs team instructs both sworn and non-sworn employees about Internal Affairs’ purpose, and mission.  Included in this instruction is the criteria used in determining which complaints/alleged violations are typically investigated by the chain of command, and which are typically referred to the Internal Affairs Unit.  Each level of violation is discussed, as well as the potential remedy for each. A unique component established by the Sheriff to ensure fair and objective administration of policy violations is the Disciplinary Action Board (DAB).  Employees were instructed on the DAB composition, the board process, and policy violations that typically meet the threshold for formal DAB hearings.

Use of Force Tracking

Another key function the Internal Affairs Unit serves is tracking use of force incidents across all three Sheriff’s Office bureaus. Blue Team is an integral component of the IAPro Case Management System. Blue Team records all use of force incidents and contains an algorithm that feeds the Early Warning System (EWS). Once an employee’s use of force incidents reaches a certain threshold, IAPro captures this data and integrates it into an Early Warning Report. This report provides the employee’s chain of command the ability to evaluate the nature of each incident, and provide early intervention, and training as needed.

Type of Force Used

Count of UOF: Type of Force Used

Chemical Agents (Not OC)

2

Display of Firearm

82

Emergency Restraint Chair

138

Oleoresin Capsicum

5

Pain Compliance

39

Physical

326

Restraints

122

Speclty Impact Munition

2

Strike - Hand/leg/etc

15

Tactical Vehicle Intervention

4

Taser (ECW)

7

Total Number

742

Justice Department Funding and Non-Discrimination

Federal law prohibits recipients of Justice Department funding from discriminating against individuals or groups, either in employment or in the delivery of services or benefits, on the basis of race, color, national origin, religion, sex, or disability. In addition, federal law prohibits recipients of Justice Department funding from discriminating on the basis of age in the delivery of services or benefits. The El Paso County Sheriff’s Office policy also prohibit discrimination. If you believe you have been the target of discrimination, in addition to following the complaint procedures for the El Paso County Sheriff’s Office, you may also choose to file a complaint with the federal Office for Civil Rights by following the instructions in the link below.

FAQs

How do I commend an employee?

You may send a letter to the Sheriff’s Office at the address listed below, email shrcommunity@elpasoco.com or you may call our Front Desk at (719) 520-7100 and they will be happy to assist you.

How do I file a complaint against an employee of the El Paso County Sheriff’s Office?

Complaints against any El Paso County Sheriff’s Office employee will be accepted at either of the following locations:

Office of the Sheriff
27 East Vermijo Avenue
Colorado Springs, CO 80903

Criminal Justice Center
2739 East Las Vegas Street
Colorado Springs, CO 80906

Complaints can also be made by calling the Internal Affairs Office at (719) 520-7345. Complaints are also accepted through the Sheriff’s Office Website. When received, the complaint is assigned to an investigator of supervisory rank. Statements are taken from the complainant, witnesses and the accused employee(s). Upon completion, the case is reviewed and a disposition is made by the accused employee’s Chain of Command.

Will I be notified of the findings?

Yes. You will be notified by mail or email, regardless of the outcome.

Do other agencies investigate police misconduct?

Yes. The District Attorney’s Office investigates criminal misconduct and the FBI investigates civil rights violations.

Resources

Internal Affairs Electronic Complaint Form

Download this form to submit an electronic complaint to the Internal Affairs Unit. This file must be saved to your computer and opened in Adobe Reader not your web browser.  You must also have an internet connection and an email account. When finished please save the file and attach it to an email directed to SHROTSComplaints@elpasoco.com.

Formulario de Queja

Colorado Civil Rights Division

The Colorado Civil Rights Division promotes and protects civil rights in the State of Colorado through education and enforcement of antidiscrimination laws in the areas of employment, housing and places of public accommodation.