Digital Accessibilty
General Information
The El Paso County Sheriff’s Office is deeply committed to creating an accessible and inclusive online experience for all visitors. Our website is designed with accessibility in mind, ensuring it accommodates the unique challenges individuals with disabilities may encounter. We continuously work to meet web accessibility standards, including WCAG guidelines, to remove any barriers and provide an equitable experience for everyone.
During our design process, we partnered with members of The Independence Center to review our website, ensuring it meets the needs of individuals with disabilities.
Through their evaluation, they found the navigation to be intuitive, making it easier for users to find information and resources. The reviewers highlighted how well the website supported navigation for those facing unique challenges.
This collaborative effort reinforced our commitment to creating an inclusive online environment for all visitors.
Americans With Disabilities Act Statement
In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), El Paso County Sheriff’s Office will not discriminate against qualified individuals with disabilities.
If you feel that you have been unable to access the El Paso County Sheriff’s Office website because of an accessibility issue, please fill out the ADA Support & Request Form. Your request or complaint will be investigated, and you will be contacted with the results.
Contact Information
Community Affairs and Research
Address
El Paso County Sheriff’s Office
27 East Vermijo Avenue
Colorado Springs, CO 80903
Office hours
8:00 am – 4:30 pm
Process for Requesting Reasonable Accomodation(s) or Providing Feedback
Your feedback is important to us, and we are dedicated to making improvements to ensure our website remains accessible to all members of our community.
To request reasonable accommodations or modifications to inaccessible information, please fill out our ADA Support & Request Form.
Should the form not be preferred, please send the request to shrcommunity@elpasoco.com with the following information.
- First and Last name of the person making the request or report.
- Email Address
- Phone Number
- Date of Issue
- Which page, document, or application you are having issues with or are requesting reasonable accommodations or modifications?
- Describe the barrier in detail: Note, to help assist with your request/report, please add details about your devices and any assistive technology you may be using. Do not enter personal information such as account numbers, passwords, or payment information.
Alternative means of communication, such as personal interviews or a tape recording of the complaint will be accepted for persons with disabilities upon request. Though personal details are required to adequately record and respond to the request, these details will be treated with the utmost confidentiality except as required otherwise by the Colorado Open Records Act.
Please note, other information you submit, including your name, may be subject to release under the Colorado Open Records Act.
Within 15 business days after receipt of the request, a member of the Community Affairs and Research team will contact the person initiating the request to discuss possible resolutions.
Within 30 business days of successfully contacting the person initiating the request, a response will be provided in writing by the Sheriff’s Office. The response will explain the El Paso County Sheriff’s Office position and offer potential options for a resolution. If the response given by the El Paso County Sheriff’s Office does not satisfactorily resolve the issue, the person initiating the request may appeal the decision within 15 business days after receipt of the response.
Appeals may be submitted using the same methods as reasonable accommodation requests. All appeals will be reviewed and responded to by the Undersheriff within 30 business days of receiving the appeal.
* Please note certain files available for download are in Portable Document Format (PDF). PDF files require the free Adobe Acrobat Reader to access.